Website Terms of Use
Last updated: 31 August 2026
Welcome to the Star Trip website. By browsing or using this website, you acknowledge that you have read, understood and agree to these Terms of Use.
1. Website Information
This website provides information about New Zealand tours, accommodation, transport, activities and other travel services offered by Star Trip.
We make reasonable efforts to keep the information accurate and up to date. However, prices, exchange rates, seasonal conditions, weather, road conditions and supplier arrangements may change. Website content is therefore provided for general guidance.
Final prices, itineraries, service details and inclusions will be set out in the formal quote or booking confirmation we provide to you.
2. Prices and Bookings
Unless otherwise stated, all prices on this website are in New Zealand dollars (NZD).
Prices displayed may be indicative or “from” prices. Actual prices may vary depending on travel dates, group size, room types, children’s ages, availability and supplier rates.
Submitting an enquiry or booking request through this website does not confirm your booking. A booking is only confirmed once you have received formal confirmation from Star Trip and made the required payment.
All bookings, payments, amendments, cancellations and refunds are subject to the relevant product page, quote, booking confirmation and our Booking Terms and Cancellation Policy.
3. Itineraries and Images
Itineraries shown on this website may change due to weather, road conditions, safety considerations, government requirements or supplier arrangements.
Images on this website are intended to illustrate destinations and travel experiences. Some images may be illustrative or reasonably edited. Actual scenery and experiences may vary depending on the season, weather and conditions at the time of your visit.
4. Your Responsibilities
When using this website, you agree to:
- Provide true, accurate and complete information;
- Not impersonate another person or use their information without permission;
- Not use this website for unlawful or fraudulent purposes, or in a way that infringes the rights of others;
- Not interfere with, damage or gain unauthorised access to this website or its related systems;
- Not copy website content without permission or use it for commercial purposes.
If you provide information or make a booking on behalf of other travellers, you must ensure you have their authorisation.
5. Intellectual Property
Unless otherwise stated, the text, images, logos, itinerary designs, videos and other content on this website are owned by Star Trip or the relevant rights holders, or are used under licence.
You may not copy, modify, publish, sell or use website content for commercial purposes without prior written permission.
6. Third-Party Services
This website may contain links to, or information about, hotels, transport providers, activity operators, payment platforms, maps and other third-party websites or services.
Third-party services are independently operated by their respective providers and may be subject to their own terms of use and privacy policies. Star Trip does not control the content, security or availability of third-party websites.
7. Website Availability and Limitation of Liability
We take reasonable steps to maintain the operation and security of this website. However, we cannot guarantee that it will always be available, error-free or free from technical issues.
To the extent permitted by law, Star Trip is not liable for indirect losses arising from temporary website unavailability, third-party service failures or reliance on information that has not been formally confirmed.
Nothing in these terms excludes or limits any consumer rights or remedies that cannot legally be excluded or limited under New Zealand law.
8. Privacy
We collect, use and store the personal information you provide in accordance with applicable New Zealand privacy law and our Privacy Policy.
Please read our Privacy Policy before submitting personal information.
9. Changes to These Terms
We may update these Terms of Use to reflect changes to our business, website features or legal requirements.
The updated version will be published on this website with a revised “Last updated” date. Confirmed travel bookings will remain subject to the booking terms that applied when the booking was confirmed.
10. Governing Law
These Terms of Use are governed by New Zealand law.
If a dispute arises, both parties should first try to resolve it through discussion. If it cannot be resolved, it may be referred to a New Zealand court with appropriate jurisdiction.
11. Contact Us
If you have any questions about this website or these Terms of Use, please contact us:
Registered company name: STAR TRIP LIMITED
Email: [email protected]
WeChat ID: Startrip-nz